Terms of Service

Last Updated: January 2026

These Terms of Service ("Terms") govern your access to and use of the EdiAssist website, applications, and services (collectively, the "Services") provided by EdiAssist ("EdiAssist", "we", "us", or "our").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

1. Eligibility and Acceptance

You must be at least 18 years old and have the legal authority to enter into a binding agreement to use the Services. If you use the Services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms. References to "you" include that organization.

2. Description of Services

EdiAssist provides AI-powered tools and autonomous agents designed to assist with social media content creation, scheduling, publishing, engagement management, analytics, and related marketing activities. The Services may include automated features that generate content or take actions on your behalf based on your configuration and approvals.

3. Account Registration and Security

You are responsible for: • Providing accurate and complete account information • Maintaining the confidentiality of your login credentials • All activity occurring under your account You must promptly notify EdiAssist of any unauthorized access or security breach. EdiAssist may suspend or terminate accounts that violate these Terms or pose security risks.

4. Authorized Use and Restrictions

You agree to use the Services only for lawful business or professional purposes. You may not: • Violate any applicable laws or regulations • Infringe intellectual property or privacy rights • Upload or distribute malicious code • Scrape, reverse engineer, or attempt to extract source code or AI models • Use the Services to generate or distribute spam, deceptive, or unlawful content • Bypass rate limits, access controls, or safeguards EdiAssist reserves the right to investigate and take appropriate action for violations.

5. Customer Content

Ownership You retain ownership of all content you submit, upload, or connect to the Services ("Customer Content"). License to EdiAssist You grant EdiAssist a non-exclusive, worldwide, royalty-free license to use, process, reproduce, and display Customer Content solely to provide, operate, improve, and support the Services. Responsibility You are solely responsible for Customer Content, including ensuring compliance with applicable laws, platform rules, and third-party rights. EdiAssist does not review or approve Customer Content unless explicitly stated.

6. AI-Generated Content and Automation

The Services may generate content, recommendations, replies, or actions using artificial intelligence. You acknowledge and agree that: • AI-generated outputs may be inaccurate, incomplete, or inappropriate • You are responsible for reviewing and approving content before publishing or use • Compliance with social platform policies and advertising rules is your responsibility EdiAssist does not guarantee engagement, performance, or business outcomes.

7. Third-Party Services and Platforms

The Services integrate with third-party platforms such as social networks, analytics tools, and AI providers ("Third-Party Services"). Your use of Third-Party Services is governed by their own terms and policies. EdiAssist is not responsible for: • Changes, outages, or limitations imposed by Third-Party Services • Content moderation or enforcement actions by social platforms • Data loss or access limitations caused by third parties

8. Fees, Billing, and Trials

Paid plans are billed in advance on a recurring basis unless otherwise stated. Free trials, if offered, automatically convert to paid subscriptions unless canceled before the trial period ends. All fees are non-refundable except where required by law. You are responsible for applicable taxes.

9. Suspension and Termination

EdiAssist may suspend or terminate access to the Services: • For violations of these Terms • For non-payment • To comply with legal obligations • To protect the security or integrity of the Services You may cancel your subscription at any time. Access continues until the end of the current billing period. Upon termination, your right to use the Services ends.

10. Intellectual Property

The Services, including software, workflows, interfaces, trademarks, documentation, and AI systems, are owned by EdiAssist or its licensors. Except as expressly permitted, you may not copy, modify, distribute, or create derivative works from the Services.

11. Feedback

If you provide suggestions or feedback, you grant EdiAssist a perpetual, irrevocable, royalty-free right to use it for any purpose without obligation or compensation.

12. Confidentiality

Each party agrees to protect confidential information received from the other and to use it only as permitted under these Terms.

13. Disclaimer of Warranties

The Services are provided "as is" and "as available". To the maximum extent permitted by law, EdiAssist disclaims all warranties, express or implied, including fitness for a particular purpose, accuracy, availability, and non-infringement. EdiAssist does not warrant uninterrupted or error-free operation.

14. Limitation of Liability

To the maximum extent permitted by law: • EdiAssist shall not be liable for indirect, incidental, special, consequential, or punitive damages • EdiAssist's total liability shall not exceed the fees paid by you in the twelve months preceding the claim This limitation applies regardless of the theory of liability.

15. Indemnification

You agree to indemnify and hold harmless EdiAssist and its affiliates from claims arising out of: • Your use of the Services • Customer Content • Violations of these Terms or applicable laws • Use of Third-Party Services

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Ontario, Canada, unless otherwise required by law.

17. Changes to These Terms

EdiAssist may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

18. Contact Information

If you have questions about these Terms, please contact: Email: support@ediassist.ai

19. Entire Agreement

These Terms constitute the entire agreement between you and EdiAssist regarding the Services and supersede all prior agreements or understandings.
Terms of Service - EdiAssist | EdiAssist